Monday, January 25, 2010

Netflix Still Blows

Re: FTC Ref. No. 6014417

Dear Robert Eckert:

This is in response to your recent complaint. The Federal Trade Commission acts in the public interest to prevent unfair and deceptive practices in the marketplace. Letters such as yours help us monitor activities and identify problem areas.

The Commission does not resolve individual complaints. However, the information you have provided concerning the practices of the company will be considered to determine what, if any, action should be taken by the Federal Trade Commission in the public interest.

Again, thank you for bringing your experience to our attention.

Sincerely yours,

Consumer Response Center

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